.page-faq {
  --faq-idx-w: 248px;
  --faq-border: rgba(185, 190, 198, .16);
  background: var(--ink);
  color: var(--silver);
  font-family: var(--font-sans);
  font-size: 17px;
  line-height: 1.85;
}

.page-faq p {
  margin: 0 0 1rem;
}

.page-faq a:not(.btn) {
  color: var(--gold-hi);
  text-decoration: none;
  border-bottom: 1px solid var(--line-gold);
  transition: border-color var(--dur), color var(--dur);
}

.page-faq a:not(.btn):hover,
.page-faq a:not(.btn):focus-visible {
  color: var(--sand);
  border-bottom-color: var(--gold-hi);
}

.page-faq :focus-visible {
  outline: 2px solid var(--gold-hi);
  outline-offset: 3px;
}

/* ---------- 面包屑 ---------- */
.page-faq .breadcrumb {
  padding-top: 1.4rem;
  font-family: var(--font-mono);
  font-size: .78rem;
  letter-spacing: .06em;
  color: var(--muted);
}

.page-faq .bc-sep {
  padding: 0 .5rem;
  color: var(--line-gold);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  background-color: var(--ink);
  background-image:
    linear-gradient(118deg, rgba(201, 162, 75, .14) 0 24%, rgba(201, 162, 75, 0) 24.2%),
    linear-gradient(298deg, rgba(110, 31, 38, .40) 0 17%, rgba(110, 31, 38, 0) 17.2%);
  border-bottom: 1px solid var(--faq-border);
}

.page-faq .faq-hero-inner {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 2.2rem;
  padding-top: 2.6rem;
  padding-bottom: 2.8rem;
}

.page-faq .faq-hero-main {
  min-width: 0;
}

.page-faq .faq-hero h1 {
  margin: .7rem 0 1.1rem;
  font-family: var(--font-serif);
  font-weight: 900;
  font-size: clamp(2.05rem, 7.4vw, 3.5rem);
  line-height: 1.14;
  letter-spacing: -0.01em;
  color: var(--sand);
}

.page-faq .faq-hero-lead {
  max-width: 48ch;
  font-size: 1.02rem;
  color: var(--silver);
  opacity: .9;
}

.page-faq .faq-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: .8rem;
  margin-top: 1.6rem;
}

.page-faq .faq-hero-side {
  position: relative;
  max-width: 420px;
  padding: 1.3rem 1.4rem 1.5rem;
  background: var(--ink-2);
  border-left: 3px solid var(--gold);
}

.page-faq .faq-crown {
  display: block;
  width: 44px;
  height: auto;
  margin-bottom: .9rem;
}

.page-faq .faq-crown path,
.page-faq .faq-crown line {
  fill: none;
  stroke: var(--gold);
  stroke-width: 2.2;
  stroke-linejoin: round;
  stroke-linecap: round;
}

.page-faq .faq-hero-time {
  margin: .2rem 0 .5rem;
  font-size: 1.28rem;
  letter-spacing: .06em;
  color: var(--gold-hi);
}

.page-faq .faq-hero-note {
  margin: 0;
  font-size: .88rem;
  color: var(--muted);
}

/* ---------- 双轨布局 ---------- */
.page-faq .faq-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 2.2rem;
  padding-top: 2.4rem;
  padding-bottom: 3.6rem;
}

.page-faq .faq-index {
  padding-bottom: 1.4rem;
  border-bottom: 1px solid var(--faq-border);
}

.page-faq .faq-index-title {
  margin: 0 0 .6rem;
  font-size: .74rem;
  letter-spacing: .2em;
  color: var(--gold);
  text-transform: uppercase;
}

.page-faq .faq-index-list {
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-index-list li + li {
  margin-top: 2px;
}

.page-faq .faq-index-list a {
  display: grid;
  grid-template-columns: 2.4rem minmax(0, 1fr);
  align-items: baseline;
  gap: .3rem;
  padding: .62rem .6rem .62rem .8rem;
  border-left: 2px solid var(--faq-border);
  color: var(--silver);
  font-size: .95rem;
  text-decoration: none;
  transition: border-color var(--dur), color var(--dur), background-color var(--dur);
}

.page-faq .faq-index-list a:hover,
.page-faq .faq-index-list a:focus-visible {
  border-left-color: var(--gold-hi);
  background: rgba(201, 162, 75, .07);
  color: var(--sand);
}

.page-faq .faq-idx-no {
  font-size: .78rem;
  color: var(--gold);
}

.page-faq .faq-index-foot {
  margin: 1rem 0 0;
  font-size: .74rem;
  letter-spacing: .08em;
  color: var(--muted);
}

.page-faq .faq-canvas {
  min-width: 0;
}

/* ---------- 分组 ---------- */
.page-faq .faq-block {
  position: relative;
  padding-left: 1rem;
  border-left: 1px solid var(--faq-border);
  scroll-margin-top: 110px;
  transition: box-shadow var(--dur);
}

.page-faq .faq-block:target {
  box-shadow: inset 3px 0 0 0 var(--gold);
}

.page-faq .faq-block h2 {
  margin: .7rem 0 .8rem;
  font-family: var(--font-serif);
  font-weight: 800;
  font-size: clamp(1.45rem, 4.6vw, 2rem);
  line-height: 1.25;
  color: var(--sand);
}

.page-faq .faq-intro {
  max-width: 58ch;
  color: var(--muted);
  font-size: .98rem;
}

.page-faq .faq-split {
  height: 3px;
  margin: 2.8rem 0 2.6rem;
  background: linear-gradient(90deg, var(--sand) 0 92px, rgba(242, 237, 228, .13) 92px 100%);
}

/* ---------- 流程图 ---------- */
.page-faq .faq-flow {
  display: block;
  width: 100%;
  height: auto;
  max-width: 700px;
  margin: 1.4rem 0 2rem;
}

.page-faq .flow-line {
  stroke: rgba(201, 162, 75, .34);
  stroke-width: 2;
  stroke-dasharray: 6 7;
}

.page-faq .flow-node circle {
  fill: var(--ink-2);
  stroke: var(--gold);
  stroke-width: 1.6;
}

.page-faq .flow-num {
  fill: var(--gold-hi);
  font-family: var(--font-mono);
  font-size: 17px;
  text-anchor: middle;
}

.page-faq .flow-label {
  fill: var(--silver);
  font-family: var(--font-sans);
  font-size: 15px;
  text-anchor: middle;
}

/* ---------- 图片 ---------- */
.page-faq .faq-shot {
  margin: 1.6rem 0 2rem;
}

.page-faq .faq-shot img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  border: 1px solid var(--faq-border);
  background: var(--ink-3);
}

.page-faq .faq-shot-cap {
  margin: .6rem 0 0;
  font-size: .72rem;
  letter-spacing: .1em;
  color: var(--muted);
}

/* ---------- 问答条目 ---------- */
.page-faq .qa {
  border-top: 1px solid var(--faq-border);
}

.page-faq .qa:last-of-type {
  border-bottom: 1px solid var(--faq-border);
}

.page-faq .qa > summary {
  display: block;
  position: relative;
  padding: 1.05rem 2.6rem 1.05rem 0;
  cursor: pointer;
  list-style: none;
  font-size: 1.02rem;
  font-weight: 600;
  line-height: 1.6;
  color: var(--sand);
  transition: color var(--dur);
}

.page-faq .qa > summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa > summary::after {
  content: "+";
  position: absolute;
  top: 50%;
  right: .4rem;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 1.2rem;
  color: var(--gold);
  transition: color var(--dur);
}

.page-faq .qa[open] > summary::after {
  content: "–";
}

.page-faq .qa > summary:hover,
.page-faq .qa > summary:focus-visible {
  color: var(--gold-hi);
}

.page-faq .qa-a {
  position: relative;
  padding: .1rem 0 1.4rem 1.1rem;
}

.page-faq .qa-a::before {
  content: "";
  position: absolute;
  left: 0;
  top: .35rem;
  bottom: 1rem;
  width: 3px;
  background: rgba(201, 162, 75, .36);
  transition: background-color var(--dur);
}

.page-faq .qa:hover .qa-a::before,
.page-faq .qa:focus-within .qa-a::before {
  background: var(--gold);
}

.page-faq .qa-a p:last-child {
  margin-bottom: 0;
}

.page-faq .qa-lead {
  margin: 0 0 .5rem;
  font-size: 1.08rem;
  line-height: 1.7;
  color: var(--silver);
}

.page-faq .qa-lead strong {
  font-weight: 700;
  color: var(--sand);
}

.page-faq .qa-a p:not(.qa-lead) {
  max-width: 60ch;
  font-size: .96rem;
  color: var(--muted);
}

/* ---------- 客服分组 ---------- */
.page-faq .faq-need {
  margin: 1.2rem 0 1.8rem;
  padding: 0;
  list-style: none;
  max-width: 62ch;
}

.page-faq .faq-need li {
  position: relative;
  padding: .55rem 0 .55rem 1.6rem;
  font-size: .97rem;
  color: var(--silver);
  border-bottom: 1px dashed rgba(185, 190, 198, .14);
}

.page-faq .faq-need li::before {
  content: "";
  position: absolute;
  left: .2rem;
  top: 1.15rem;
  width: 8px;
  height: 8px;
  background: var(--crimson);
}

.page-faq .faq-contact {
  margin-top: 1.4rem;
  padding: 1.5rem 1.3rem 1.6rem;
  background: var(--ink-2);
  border-left: 3px solid var(--gold);
}

.page-faq .faq-contact-title {
  margin: 0 0 1rem;
  font-size: .74rem;
  letter-spacing: .2em;
  color: var(--gold);
  text-transform: uppercase;
}

.page-faq .faq-contact-list {
  margin: 0 0 1.2rem;
  padding: 0;
  list-style: none;
}

.page-faq .faq-contact-list li {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: .1rem;
  padding: .62rem 0;
  border-bottom: 1px solid var(--faq-border);
}

.page-faq .faq-k {
  font-size: .74rem;
  letter-spacing: .14em;
  color: var(--muted);
}

.page-faq .faq-v {
  font-size: .97rem;
  color: var(--sand);
  overflow-wrap: anywhere;
}

.page-faq .faq-contact-note {
  margin: 0 0 1.3rem;
  font-size: .88rem;
  color: var(--muted);
}

/* ---------- 平板 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-hero-inner {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, .9fr);
    align-items: end;
    gap: 3rem;
  }

  .page-faq .faq-contact-list li {
    grid-template-columns: 7.5rem minmax(0, 1fr);
    align-items: baseline;
    gap: 1rem;
  }

  .page-faq .faq-contact {
    padding: 1.8rem 1.8rem 1.9rem;
  }
}

/* ---------- 桌面双轨 ---------- */
@media (min-width: 1024px) {
  .page-faq {
    font-size: 17.5px;
  }

  .page-faq .faq-hero-inner {
    padding-top: 4.4rem;
    padding-bottom: 4rem;
  }

  .page-faq .faq-layout {
    grid-template-columns: var(--faq-idx-w) minmax(0, 1fr);
    gap: 3.6rem;
    padding-top: 4rem;
    padding-bottom: 6rem;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 112px;
    align-self: start;
    padding-bottom: 0;
    border-bottom: 0;
  }

  .page-faq .faq-block {
    padding-left: 1.8rem;
  }

  .page-faq .faq-split {
    margin: 3.4rem 0 3.2rem;
  }
}

/* ---------- 减弱动效 ---------- */
@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-index-list a,
  .page-faq .qa > summary,
  .page-faq .qa > summary::after,
  .page-faq .qa-a::before,
  .page-faq .faq-block {
    transition: none;
  }
}